Cookie Policy

What are Cookies?

We use “cookie” technology on our website. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as a smart phone or tablet) as you browse this website. They are used to ‘remember’ when your computer or device accesses this website.

Information Collected

Some cookies collect information about the browsing and purchasing behaviour of people who access this website from the same computer or device. This includes information about pages viewed and the customer journey around the website. We are able to monitor individual customer activity, but third parties are not able to identify customers using cookies.

We also use cookies to improve the functionality of our website and to learn which areas of our websites attract the most traffic.

Who sets cookies?

 

The cookies stored on your computer or other device when you access this website are set by ENGIE, our suppliers who partner with us to help deliver our website and customer experience and other third parties. Some of the cookies used on this website are necessary to ensure that customers are able to use the full functionality of the website.

Cookies may also be set by third parties who participate in affiliate marketing programmes with us. None of these third parties collect any personal data from which they would be able to identify individual customers.

Turning cookies off

If you don’t want us to use cookies in your browser, you can:

  • remove cookies from your hard drive;
  • set your browser to block cookies.; or
  • set your browser to send you a warning notice before a cookie is stored on your computer.

Please be aware that if you don’t want to use cookies you might not be able to make the most of our website (or other websites), as some functions need cookies to work. However, turning off cookies isn’t permanent, at any point you can go into your settings to change them back in order to make full use of our website again.

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