Technical Support

Need some help?

For friendly and helpful support with joining ENGIE, making a change to your account, moving home, or asking for advice on a range of subjects, just call the ENGIE team in Newcastle. 

They are there to help Monday to Friday 8am til 8pm, and 9am til 5pm Saturdays.

Outside these times, you can do a lot through My ENGIE. It's easy to set up, and allows you to give us meter readings, see your past readings, check your usage, view your bills and a whole lot more.