My meter reads
A few days before your bill and statement is due, we’ll send you a reminder letting you know to send us your meter readings.
Don’t worry if you can’t send us your meter readings in time, we can still send your bill based on an estimate. However, to make sure bill is as accurate as possible, it’s a good idea to send in readings around once a month.
If you have any more questions or require further help, you can find all of our contact details here: https://home.engie.co.uk/contact