Help & guides
How do I read my meter?
Don't let technology get the better of you, just take a look at this handy guide...
Who do I contact if I'm moving home?
The sooner you let us know about your move, the better. Give our Customer Care Team a call on 0800 280 8000 and they'll help guide you through the process.
Am I eligible for extra support?
We all need a little extra help now and then, and we want to make sure it’s there when you need it. We have a number of special services available for people who need them. Read more to see if you're eligible for Priority Service.