ENGIE Reaches Landmark 5 Stars on Trustpilot
ENGIE Home Energy has reached 5 stars on consumer review website Trustpilot, with 75% of reviews saying the home energy provider is ‘Excellent’.
324 of a total 431 reviews have given ENGIE Home Energy five stars, with many users applauding the company’s efficient and attentive customer service and ease of switching tariffs.
This comes only days after ENGIE were named the joint-third best home energy provider for customer service by Citizens Advice, which monitored a number of categories, including clarity of bills, customer guarantees and number of complaints.
One of the consumer market’s most popular and influential review platform, Trustpilot is a free consumer review website which allows users to post their honest thoughts and feelings regarding their dealings with a business.
Ruth Williamson, ENGIE Home Energy Customer Care Manager, said: “We’re thrilled to reach five stars on Trustpilot, and are glad to see that so many of our wonderful customers are enjoying their experiences with us as their home energy provider.
“We pride ourselves on delivering fast and efficient customer service that offers a friendly helping hand, so we’re pleased to see so many comments thanking our professional customer service team for their assistance.
“Our tariffs are designed to offer simpler, greener energy at competitive prices, and it’s clear to see that our customers are enjoying making savings for both themselves and the environment.”